GOT QUESTIONS? LET’S ANSWER THEM.

Getting
Started

How can I become a member?

In order to become a member, you have to complete our registration form and upload 1 piece of government-issued ID. The information you provide us must match your ID. You must be at least 19 years of age (18 in Alberta) and a Canadian resident to be a member.

Account approval is manual and can take up to 24 hours. Once your account is approved by us, we will send you a login and password then you’ll be ready to shop.

How do I pay for my order?

The only form of payment that we accept is Interac e-transfer. Payment must be sent to foggypay@protonmail.com with the password “foggy”. Once your payment is accepted, we will prepare your shipment and have it sent the next business day.

The name and address you provide must match the shipping address and the name of the e-transfer sender. We will not ship orders to different addresses or names. No exceptions.

I've sent payment, now what?
It can take a few hours for us to receive the e-transfer (longer on weekends since we are closed). If you haven’t received an email notification from your bank then your e-transfer has not been accepted by us yet. Please wait at least 24 hours before inquiring as to the status of your e-transfer. Your order will be pending until we collect your payment.
What will happen to my order if I don’t submit payment?<br />
Once you’ve placed your order, the next step in the process will be to submit an Interac e-transfer. Your order will be pending until we receive your e-transfer. If payment is not received within 3 days, your order will be canceled.
What is the minimum order?
There is no minimum.
Where are all the product reviews?

We like to rotate the strains quite often to keep our product offering fresh. Because of it this we have to remove old strains that we do not carry anymore where people may have left reviews on. There was no point in leaving a huge amount of 5-star reviewed strains that were no longer offered. Instead, we have a testimonial section where our customers have raved about us. Check it out here.

Shipping
How does shipping work?

Orders are shipped within 24 hours on weekdays. We ship exclusively with Canada Post. Your order will arrive in an unmarked envelope in an airtight, smell-proof vacuum sealed bag. Canada Post is the ONLY truly safe means of shipping your package as the mail is federally protected from anyone tampering with it in any way in the same way that it would be illegal for anyone to open your mail.

We will confirm the shipment of your order via email and include the tracking number.

How much does shipping cost?

We charge a flat rate of $15 to ship anywhere in Canada by Expedited Parcel. We are located in Calgary so shipping could take up to 4 days to the East Coast. Shipping is free for orders over $150.

Will I need to sign for my package?
A signature is only required for purchases totaling more than $300.
Why isn't my tracking number working?

Sometimes we drop off packages in the mailbox on the street. When that happens, the packages need to get to the sorting facility before it is scanned into the system. At which time you will see it online. Don’t fret, this will not slow down your shipping time.

Can you ship internationally?
No.
Product Questions

I've never vaped before. What is a vape pen?

The vape pen consists of 3 parts. The cartridge with the porous ceramic atomizer, a battery, and a USB charger.

The cartridge is where the THC vape juice is stored and vaped. The cartridge itself has a steel tip, quartz glass body, and a porous ceramic atomizer.

The battery is an adjustable voltage, 350 mAh rechargeable lithium-ion battery. It comes with a child safety lock.

The battery is recharged using the supplied USB charger. You can use a cell phone power block or a USB port on a computer to recharge your battery.

Why should I vape?

If you use marijuana regularly or casually, vaping can be a great way to enjoy it.

 

  • Convenience – No more grinding herb, no more rolling joints, no more mess. It’s always ready to go. Carry it everywhere you go.
  • Discreet – You won’t smell like you’ve been hotboxing after enjoying your THC infused vape.
  • Healthier – Everyone knows smoking isn’t good for you. Vaping is much healthier than burning flower.
  • Save money – You will save a lot of money compared to burning.

What's in the cannabis juice?

We use only the finest shatter from producers in British Columbia. The concentrates are 100% free of mold, residual solvents, and bacteria.

The juice that we mix our concentrates with is a proprietary blend of ingredients including lab/medical grade PEG400. It is recognized as safe by the FDA. PG is odorless and tasteless. 

What is distillate?

It is distilled THC or CBD in it’s purest form extracted from the marijuana or hemp plant. It is solvent free and extremely potent with concentrations of over 90%.

How do I use the vape pen?

The battery has a built-in child lock feature. To unlock the battery, press the button 5 times in quick succession. The LED will blink to confirm that it is unlocked and ready to go. Press and hold the button for 3 seconds and continue holding it while you draw the vapors in your lungs. Repeat until you are satisfied. You can re-activate the child lock by pressing the button 5 times in quick succession again.

Some batteries have adjustable voltage. Instructions on how to use it will be included with the battery.

How long will my cartridge last?

It is really hard to say because everyone vapes differently. If you take large inhalations or use it often, your juice won’t last as long as someone who is a weekend vaper. On average it is safe to say around 200 puffs. The best way to know is to finish your first cartridge and that should give you a rough idea of how long it will last you.

Why should I buy Foggy Forest vapes over the competition?

There are a few reasons:

Price – We offer 0.9 ml cartridges for our liquid shatter which is larger than 90% of our competition for the same price. But does that mean there’s actually more THC?

Potency – Yes, we do have more THC in our vapes than others. The other companies list their products as having 0.5ml of liquid. That’s great, but how much THC is actually in there? How come they never say it? We’re certain isn’t as much as ours. Our 0.9 ml liquid shatter cartridges have at least 350mg of THC in it. Our distillate vapes are loaded with over 95% cannabinoids. About 91% of that is THC.

Flavour – Our flavours are out of this world. It’s hard to explain with words, you’ll just have to try it!

Foggy Points System

How many Foggy Points do I get when I make a purchase?

For every dollar spent on The Foggy Forest buying products, you will receive 1 Foggy Point.

How can I accumulate more Foggy Points?

You can accumulate more Foggy Points by leaving reviews on the products you’ve purchased. Each review you leave will get you 25 Foggy Points.

If you refer a friend, they will receive a $7 off coupon. If they successfully complete a transaction, you will receive 140 Foggy Points!

What are the rewards levels?

You will receive a $5 off reward coupon for every 100 Foggy Points that you earn, with a maximum $25 off coupon. You must spend at least $50 to use a reward coupon.

When do the points expire?

1 year.

Get 10% off your first order!

 

The Foggy Forest

Canada's largest selection of THC & CBD cannabis vape e-juice. Our marijuana vapes are smooth, extremely discreet, and full of flavour.

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